Zoireth Liendo
Customer Success & Revenue Operations Manager
Bridging the gap between Customer Success, Operations, and Data Insights.
Professional Profile
Strategic Operations & Analytics professional with over 5 years of experience. I specialize in designing KPI frameworks, improving implementation velocity, and enabling Customer Success teams through advanced data analysis.
Core Expertise
- Operations: CS Ops, Implementation Management, Capacity Planning.
- Data & Analytics: SQL, Looker Studio, Tableau, Power BI.
- Leadership: Recognized as MVP (2020, 2021, 2023) for high-performance program management by Teleperformance Colombia with Cisco.
Featured Projects
HealthTech Implementation Analytics
Cost efficiency analysis and resource optimization for B2B SaaS implementations, revealing 63.8% cost under-run and 87.4% support allocation imbalance.
View Case Study →
Olist E-commerce Analysis
Strategic analysis of logistics and customer retention for Brazil's largest marketplace.
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Space Debris & Orbital Congestion
Data storytelling project analyzing orbital debris growth, congestion zones, and country-level responsibility using Space-Track data.
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Space Debris Monitor – Live Analytics Pipeline
End-to-end automated data pipeline: GitHub Actions pulls fresh orbital data from the Space-Track API weekly and serves it through an interactive Streamlit app.
Live App → View Repository →